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Business is all about the customer, and the
big money isn't found as much in winning
customers as it is in keeping them.
Show customers you're keeping them in
mind—and increase loyalty—with these best
practices:
1. Keep employees happy.
2. Set an example.
3. Know the customer.
4. Be publicly present.
5. Go the extra mile.
6. Create a welcoming atmosphere.
7. The customer is always right.
8. Be accommodating.
9. Train and test employees periodically.
10. Be open to feedback.
From the Management Advisor Newsletter By Liz
Tahir
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